Shipping Policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 3-7 business days (excluding Saturdays, Sundays, and Holidays) to process. 

After your payment is authorized and verified, standard orders can still take 3-7 business days to process. This is just an estimate and doesn't include weekends or holidays.

HOW LONG IS THE SHIPPING TIME?


U.S orders will be shipped via EMS, USPS, FedEx and Yunexpress. All orders will be shipped depending on the fulfillment center the product is from.

  • Average transit times to the United States: 5 - 10 Business days
  • Average transit times to International: 5 - 12 Business days
  • Expected Delivery time can be longer than shown. Due to COVID19.
  • PRIORITY SHIPPING means we ship out in 2-3 Working days

There are circumstances that are out of control (natural disasters, holidays, weather, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?


We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products. At the moment we are going viral and we have much more orders than expected ! Thats why we ship straight from our warehouse in China. 

DELIVERY CLAIMS

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 10 days to file a claim.

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

Neithfashion does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

GENERAL INFORMATION:

 To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

Once a order is placed we cant refund it due to the automatic procedure in order fullfilment.

 

RESERVED RIGHTS REGARDING SHIPPING

While we will make every effort to accommodate your shipping and billing preferences, in order to protect our customers, Neithfashion reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

Additionally, Neithfashion reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

  • An irregular or excessive returns history indicative of “wardrobing;”
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
  • Potential fraudulent or criminal activity.

Similarly, Neithfashion reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.